Email support anytime at email@example.com
We use your phone number so we can appropriately and accurately connect you with your friends who are trying to find you and connect with you. We do not use this information to text you or call you or hound you in anyway. We will never do that.
Yes, your photos are private until you choose to share your stack with someone. They are not published on any publicly browsable website.
It's possible you mistyped your email address when signing up. Send a message to firstname.lastname@example.org, they'll take care of you.
Not at this time. We're working on supporting short video clips but we want to make sure we do it the right way before we go offering it.
Yes. But we limit your upload batches to 5 so that your device can handle the load, memory-wise. We are currently making this better for future versions.
When you are inside a stack, tap and hold a thumbnail until the delete menu appears.
Tap a thumbnail to enlarge it, then tap and hold the enlarged photo and a "Save Image" button will pop up.
Tap and hold on a stack until the delete menu appears. If you are the owner of a stack, you have the option to delete the stack. If you are not the owner, you only have the option to "leave" the stack.
No, but you can "leave" the stack, which means it won't appear in your stacks any longer. Once you leave a stack, you'll need to be re-invited by someone in the stack in order to see and share photos again.
If you are the owner of a stack, you can delete anyone's photos inside the stack. If you are not the owner of the stack and merely a member of a stack, you can only delete the photos you have uploaded.
This option is not turned on by default. Go into the settings menu (top left button on the home "stacks" screen). From there, turn on 'Sync & Save'.
Have you tried resetting your password? You can do this from the login screen. If you continue to have trouble, please email us at email@example.com.
It is also possible that you have mis-entered you email upon initially creating a Moshpic account. If this is the case, we can help you fix this. Just send an email to firstname.lastname@example.org.